Privacy Policy

Last Updated: January 2, 2026

Introduction

This Privacy Policy explains how Beverage Infosystems LLC, doing business as CPGBuyerAI, collects, uses, discloses, and protects personal data when you access or use the CPGBuyerAI platform, website, and related services collectively referred to as the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Scope of This Policy

This Privacy Policy applies to website visitors, account holders, authorized users, prospective customers, and contacts uploaded to or processed within the Service. It does not apply to third-party websites, platforms, or services linked from CPGBuyerAI.

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, company name, role, business contact details, account credentials, billing and payment information processed through third-party payment providers, uploaded content such as brand assets or sales materials, and communications submitted to our support team. As part of the Service, CPGBuyerAI may also process professional business contact data relating to buyers, distributors, importers, retailers, and other industry contacts. This data may include professional contact information, company affiliation, role, region, and other publicly available business information and may be sourced from publicly available materials, licensed or third-party data providers, client-provided data, AI-assisted research, and human verification.

Automatically Collected Information

When you access or use the Service, we may automatically collect certain information such as IP address, device and browser type, usage logs, interaction data, and information collected through cookies or similar tracking technologies.

How We Use Information

We use collected information to provide, operate, and maintain the Service, manage user accounts, deliver buyer discovery, matching, insights, analytics, and outreach workflows, process subscriptions and payments, improve platform functionality and performance, communicate administrative or service-related messages, and comply with legal and regulatory obligations.

AI and Automated Processing

CPGBuyerAI uses AI models and automated systems to analyze data and generate scores, insights, recommendations, and draft outreach content. AI-generated outputs are provided solely as decision-support tools and do not constitute legal, financial, or commercial advice, nor do they create guarantees or obligations. Human review may be applied to improve quality, relevance, and accuracy.

Legal Basis for Processing

Where applicable under GDPR or UK GDPR, CPGBuyerAI processes personal data based on contractual necessity to provide the Service, legitimate interests such as improving platform intelligence and security, consent where explicitly obtained, and compliance with legal obligations.

Outreach and Buyer Data Responsibilities

CPGBuyerAI provides tools and intelligence for outreach activities, but you remain the data controller for outreach conducted using the Service. You are solely responsible for establishing a lawful basis for contacting recipients and for complying with applicable marketing and data protection laws, including CAN-SPAM, GDPR, UK GDPR, CASL, and local regulations. CPGBuyerAI does not independently initiate outreach unless explicitly agreed in writing.

Data Sharing and Disclosure

We may share information with trusted service providers that support hosting, analytics, email delivery, payment processing, and platform infrastructure, as well as with AI and technology providers necessary to operate the Service. Information may also be disclosed where required by law or legal process. CPGBuyerAI does not sell personal data, and all third parties are contractually required to protect data and use it only for authorized purposes.

International Data Transfers

CPGBuyerAI operates globally, and your data may be transferred to and processed in the United States or other jurisdictions where we or our service providers operate. Where required, appropriate safeguards are implemented to protect international data transfers.

Data Retention

We retain personal data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Aggregated or anonymized data may be retained for analytics and platform improvement purposes.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal data. However, no method of transmission or storage is completely secure, and you acknowledge the inherent risks of transmitting information over the internet.

Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to the processing of your personal data, request data portability, or withdraw consent where applicable. Requests may be submitted using the contact information below.

Cookies and Tracking Technologies

CPGBuyerAI uses cookies and similar technologies to enable platform functionality, analyze usage, and improve user experience. You may manage cookie preferences through your browser settings.

Children’s Privacy

The Service is not intended for individuals under the age of eighteen. We do not knowingly collect personal data from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a revised Last Updated date. Continued use of the Service constitutes acceptance of the revised Privacy Policy.

Contact Information

CPGBuyerAI is operated by Beverage Infosystems LLC at 501 Silverside Rd, Suite 77, Wilmington, DE 19809, United States. For privacy-related questions or requests, contact support@cpgbuyerai.com.